Introduction

By purchasing and/or receiving the VIP Card Network® VIP Discount Card (“Card”) as a gift or via a promotion, you are agreeing to the following specific terms and conditions of the Cardholder Agreement. You understand that Digital Communities Online, Inc., the parent Company of VIP Card Network (“Company”) and its subsidiaries, vendors, merchants, retailers, sponsors, and partners make available online information and services to cardholders of this program ("Program"). By ordering or purchasing the VIP Discount Card, submitting your information, or using the VIP Discount Card you are indicating that you are 21 years old or older and agree to be bound by this Agreement. You acknowledge that the Agreement may be modified or terminated at any time. Any changes will appear on the www.vipcardnetwork.com website ("Site"). It is your responsibility to refer to the Agreement prior to using the Card. You will be deemed to have accepted any change to this Cardholder Agreement if you continue to use the Card after that change has been posted.

VIP Card Network® VIP Discount Card

1. Eligibility

The applicant who is 21 years old or older is eligible to purchase and or receive the VIP Card. 

2. Card Purchase

When you purchase the VIP Discount Card, you must provide Company with accurate and complete information (including but not limited to name, e-mail address, and shipping address) and advise Company of any changes by contacting Card Services. Company will use this information to create your account and, where applicable, mail you a Card and materials. You will receive Card materials that may include, but are not limited to, a Card with your Card number, inserts containing subsidiaries, vendors, merchants, retailers, and information about sponsors. When applying online, over the phone, or with a mail-in application, the Card materials will be shipped within 2 to 3 weeks from time of purchase. If you are renewing your Card, you will receive your new Card and materials in 2 to 3 weeks from time of renewal. When you purchase your Card online, you will be asked to create a password to view your account. You may not select a password that violates anyone's rights or one that, in Company's sole discretion, Company considers offensive, improper, or inappropriate. If you do so, Company may modify or delete it. When you purchase your Card online or over the telephone, you will be asked to select a secret question and secret answer. Your secret answer will allow you to retrieve your password in case you forget it.

Each order is for a single Cardholder only. Company does not permit the sharing of your Card, number, password, or discounts with any other person. If Company reasonably believes that any of your Card materials are being used in any of these ways, Company reserves the right to cancel your Cardholder rights immediately. If you believe someone has used any of your Card materials without your authorization, please contact Card Services immediately.

Contacting Card Services:

1.         By e-mail at info@vipcardnetwork.com
     a representative will contact you via e-mail within 48 hours

2.         By telephone at (202) 536-5617
     Monday to Friday 9am to 5pm (est.)

3.         By mail at:      VIP Card Network
                        VIP Card Services
                         P.O. Box 2291
                        Rockville, MD 20847

For details on how we share information, please visit www.vipcardnetwork.com.

3. Fees

Eligible individuals can sign-up for a 1-Year Card. The current retail price of the Card (" Fee") depends on your country and city/state of residence. For United States residents, the Fee is $99.95 plus an additional $3.50 for shipping and handling. You agree to pay the Fee when the charge is incurred. The 1-Year Card is valid for a period of at least 12 months from the purchasing date, as noted on the expiration date listed on the Card.

Note: Each membership will incur a $15.99 application processing fee.

4. Card Use

Your VIP Discount Card and your Card number are your keys to savings, benefits, and services. Carry your Card with you at all times. The Card is nontransferable and may only be used by the person whose name is printed on the front of the card.

To use your Card at participating vendors, merchants, retailers, sponsors, and partners you must show your Company VIP Discount Card before you make a purchase at a participating vendor, merchant, retailer, and partner. A vendor, merchant, retailer, and partner have the right to deny a discount if you do not present your Card before payment. A vendor, merchant, retailer, and partner may reserve the right to ask for your valid identification to verify you are a rightful Cardholder. Some vendors, merchants, retailers, and partners will swipe your Card through their terminal in order to track purchases and use of the Card. They will not use the Card as a form of payment. Company uses this information to track vendor, merchant, retailer, and partner performance to analyze offer and discount to better serve your needs. The Uses of the VIP Card at participating nightclubs, bars, cafés, dance club, pubs, or any establishment where alcohol beverages are served: The cardholder must present a valid VIP Card and a valid identification to receive free or discounted admission to the above mentioned venues. The Company and participating vendor, merchant, retailer, and partner are independent contractors. Company is not liable for any products or services provided by any vendor, merchant, retailer, and partner.

For details on how we share information with our online partners, please visit www.vipcardnetwork.com.

5. Expiration and Cancellation

Your Card will expire on the date printed on the front of the card, which is at least 12 months from date of purchase. Company reserves the right to terminate your Card at any given point in time if we determine that you have violated any provision of this Agreement.

*Note: Shipping, handling, and application processing fee charges are non-refundable.
In order to receive any refund, you must first return your Card to:
VIP Card Network
VIP Card Services
P.O. Box 2291
Rockville, MD 20847
Company is not responsible for any shipping charges you will incur in connection with the return of your Card.

7. Lost or Stolen Cards
If your Card is lost or stolen, unfortunately, it will not be replaced. You will have to purchase another one to replace the current card.

8. The vipcardnetwork.com website

The vipcardnetwork.com website ("Site") offers the most up-to-date information on savings and partner benefits offered by participating merchants. We take reasonable efforts to maintain the currency of our database of sponsors and their discounts. However, Company is not responsible for third parties' restrictions or changes to their offers not communicated to Company. As a Cardholder you will have to login to access certain sections of the Site, using the Card number on your Card. In order to login to your account you will have to set-up a password. Cardholders who purchase or activate their Card online or by phone will be asked to create a password as part of their purchase or activation process. If you forget your password, upon verification that you are the rightful owner of the account, Company will e-mail your password to the e-mail address you provided during the order process or activation. You will be verified by answering your secret question.

You may access the Site to edit and update your account information and communication preferences. When changing information on your account you agree to provide accurate and complete information. Cardholders can search for savings and participating sponsors online. When you wish to purchase goods or services online at the Site or at a sponsor's website, you may be required to enter your Card number in order to receive the discount. Some sponsors and discounts may not be available in your community. You should contact the sponsor to confirm they offer the discount. Even though Company takes efforts to keep the listing of sponsors and savings up to date, Company is not responsible for incorrect or incomplete information regarding the sponsor or its discount. You may submit corrections to Sponsors and/or info@vipcardnetwork.com.

The Site may be used to contact the Card Services department. For questions, concerns, or suggestions e-mail info@vipcardnetwork.com. An agent will answer your e-mail within 72 hours. In addition, as a Cardholder you agree to be bound by Terms of Use Agreement of the Site.

9. Merchant, Vendor, Retailer, Sponsor, and Partner Disputes

Company is not responsible if a vendor, merchant, retailer, sponsor, or partner changes its discount due to new ownership or acquisition. If you have a dispute with a vendor, merchant, retailer, sponsor, or partner, report the concern to Company, and Company will take commercially reasonable efforts to solve the dispute on your behalf.
You may report disputes with vendor, merchant, retailer, sponsor, or partner by contacting Card Services. Reports must be submitted and mailed in written form with the following information: merchant name, merchant address, date of purchase, discount denied, and purchase information.

COMPANY and its vendorS, merchantS, retailerS, sponsorS, or partners are independent contractors. COMPANY IS NOT LIABLE FOR ANY PRODUCTS OR SERVICES PROVIDED BY OR THROUGH ANY vendor, merchant, retailer, sponsor, or partner OF THE DISCOUNT PROGRAM, OR FOR ANY ERROR, OMISSION, OR INACCURACY IN ADVERTISING MATERIAL OR FOR ANYLIABILITY RESULTING DIRECTLY OR INDIRECTLY FROM A PRODUCT OR SERVICE PROVIDED BY ANY SPONSOR OR OTHER THIRD PARTY IN CONNECTION WITH THE DISCOUNT PROGRAM.

10. E-mail Policy and Communication Preferences

Cardholders have the option to receive Company e-mail and/or mobile phone updates when they order or activate their Cards online. Non-U.S. resident Cardholders must establish their e-mail and mobile phone preferences by activating their Card. Company uses these updates to provide additional savings, special offers, site upgrades, new features, events, promotions, and more. You have the option to e-mail us to opt out from receiving these e-mails using the link at the bottom of any promotional e-mail you may receive. You also have the option to email Card Services to opt out of receiving the mobile phone messages. Cardholders can also update these preferences logging into their account on www.vipcardnetwork.com.

Company reserves the right to e-mail you with information essential to your participation in our program (for example, information on lost passwords, Card shipment information and Card expiration/renewal). You will not have the option to opt-out of e-mails of this nature.

If you purchased the VIP Discount Card through an Affiliate link, the Affiliate may have the right to communicate with you via a 'welcome' e-mail sent by Company. This "welcome" e-mail is subject to Company’s e-mail policies. For questions about any e-mail that you receive, please contact Services. For more information about how Company uses your information, please visit please visit www.vipcardnetwork.com.

11. Bulk Enrollment

Company permits certain sponsors, schools, travel agencies, and other third-party organizations ("Bulk Partners") to purchase the VIP Discount Cards in large quantities and to resell or distribute them to the Bulk Partner's customer base ("Bulk Enrollment"). In connection with a Bulk Enrollment, Company collects from the Bulk Partner the necessary information to mail a Card and materials. If you have received a VIP Discount Card, the Bulk Partner may have enrolled you in the program and submitted your information to Company, but only after receiving authorization from you to do so. The Bulk Partner, not Company, is liable if the Bulk Partner failed to receive your consent. Once we receive your information, it will be governed by our Privacy Policy. As a Bulk-Purchased Cardholder, you cannot request a Fee refund.

12. Changes to offers by vendor, merchant, retailer, sponsor, or partner

Offers made available through the VIP Card Network may change from time to time. Company reserves the right in its sole discretion to change the offers and/or participating vendor, merchant, retailer, sponsor, or partner at any time. In addition, vendor, merchant, retailer, sponsor, or partner may elect to change offers from time to time. Company will make commercially reasonable efforts to make appropriate updates to the Site to reflect offer and/or sponsor changes. For a listing of current offers, Cardholders should visit www.vipcardnetwork.com. If you become aware of a discontinued offer not listed, please notify Company by sending an e-mail to vipcardnetwork.com or contacting Card Services. Company undertakes no obligation to provide a replacement or substitute offer for any offer discontinued.

Privacy Guidelines

By using the Company VIP Discount Card you acknowledge that any information we receive from or about you through the Card will be treated according to our Privacy Guidelines at www.vipcardnetwork.com.

Note: All information contained and or collected within this application will and shall be used to direct savings and discounts to you, the Cardholder.